Troubleshooting

Clear Browser Cache
Introduction  Your browser is configured to keep a local copy of the files (code, images etc.) which make up the VestiPOS Management Portal. This speeds...
Tue, 22 Jan, 2019 at 12:29 PM
Deleted Reporting Categories Issues
Issue Details On 7/3/2019 we were made aware of an issue where Reporting Categories were still displayed in the Management Portal after being deleted...
Thu, 28 Mar, 2019 at 3:37 PM
V3.4.0 Printing Issue
Issue:  Performing configuration sync blocks subsequent printing. Workaround:  There is a full workaround for this issue: After performing a con...
Tue, 21 May, 2019 at 4:08 PM
Star Micronics: Printer Troubleshooting
Overview The Star Micronics TSP100 range comes with multiple connectivity options, iOS lightning, LAN, WiFi and Bluetooth. In this guide we will cover s...
Mon, 12 Aug, 2019 at 6:15 PM
Temporary Issue: Reconciliation Variances (v3.6.0)
We are aware of an issue with version 3.6.0 of our App which is causing any change payments to incorrectly report. We have submitted an update to Apple whic...
Wed, 4 Dec, 2019 at 10:02 AM
Handling Internet Outages
Introduction Every business will suffer an Internet outage at some point during trading. This guide is designed to explain how to operate VestiPOS and g...
Wed, 26 Feb, 2020 at 4:17 PM
Troubleshooting: X sales waiting to sync
If you get this error message whilst trying to close a session then check the iPad has a working internet connection. Then within your VestiPOS iPad App go ...
Wed, 26 Feb, 2020 at 4:25 PM